The XOOM ON Business Plan is ideal for companies that require support during normal working hours. It includes all the great features of the Basics and Protection Plans plus unlimited phone and email support from our US-based help desk between the hours of 8am-6pm, Monday-Friday (excluding holidays).
XOOM ON provides protection for the network activity of all your computers around the clock. If a system or function fails, our support team immediately jumps in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you even realize there’s an issue.
Unlimited support through our US-based help desk during business hours
Includes support for the following:
Microsoft and Apple desktop operating systems.
Microsoft Office and other common applications.
Hardware and network troubleshooting for common issues.
Printer installation and support.
Mobile phones and tablets.
Desktop performance problems.
Virus and malware removal.
PLUS Everything in the Basics and Protection Plans:
Continuous and automatic backups of all data on your computer.
Working behind the scenes to keep your computer running fast.
Alerting you if we suspect potential computer issues.
Remote control software so you can take control of your computer from anywhere.
Keeping your software up-to-date with the latest security releases.
Utilizing state-of-the-art security software to protect you from viruses, hackers and numerous other security threats.